Renting and housing
Bonds, repairs, rent increases, breaking a lease, notices to leave, neighbour and strata issues.
AI legal information for Australians
Understand your legal question before you pay for advice
Ask about Australian law in plain English, or upload a contract, lease or letter and ask what it means. Legal Guide explains the general position, flags deadlines and risks, and tells you what to ask a lawyer.
- General information, not legal advice
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You
I got a letter of demand for $3,200 from a company I don't recognise. It says I have 14 days to pay. What should I do?
Legal Guide
Short answer: don't ignore it, but don't pay or admit anything until you have checked it. A letter of demand is a request, not a court order. First work out who sent it and whether the debt is really yours - scam letters are common...
Next steps: ask the sender in writing for details of the debt, keep copies of everything, and if a court claim is mentioned, get free legal help quickly from Legal Aid or a community legal centre.
General legal information, not legal advice.
What people ask about
Work and employment
Contracts, restraint clauses, pay and leave, redundancy, warnings and dismissals, workplace bullying.
Buying and consumer rights
Refunds and warranties, faulty goods, scams, cancelling contracts, debt collectors and letters of demand.
Fines, driving and police
Disputing a fine, demerit points, licence suspensions, what happens at court, getting legal help.
Family and relationships
Separation, parenting arrangements, property, wills and estates, powers of attorney.
Small business
Supplier and customer contracts, terms and conditions, unpaid invoices, leases, partnerships.
How it works
- 1
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- 2
Ask, or attach a document
Type your question, pick your state or territory, and attach a PDF, Word document, text or a photo of a letter if you like.
- 3
Get a clear explanation
Plain-English information about the general legal position, the risks and deadlines to watch, and the questions to take to a lawyer.
Built to be careful
Information, not advice
Legal Guide explains how the law generally works. It does not act for you or tell you what to do in your matter. For that, speak to a lawyer.
Flags what is urgent
Court dates, time limits, police matters and safety risks are flagged at the top of the answer, with where to get help quickly.
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Uploaded documents are only ever read as material to explain. Instructions hidden inside a document are ignored and pointed out to you.
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Questions, answers and documents are encrypted on our servers. Documents are deleted after 7 days and conversations 30 days after your last message. We never sell your data.
Documents you can upload
- PDF (up to 100 pages)
- Word documents (.docx)
- Text files, or paste the text
- A photo of a letter or notice (JPEG, PNG, WebP)
Files up to 10 MB. Before you ask, the app shows how many tokens the document will use.
Need a lawyer?
Legal Guide helps you understand the issue. When you need advice about your situation, find an Australian lawyer in the Directory.com.au legal directory, or contact your state or territory's Legal Aid commission or a community legal centre for free help.
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